Frequently asked questions
Got questions about any aspect of your stay at Salus Withnell? We're here to help, so please remember you can always contact us for more information.
We've gathered together some answers to our most frequently asked questions below.
Subject to bed availability and a satisfactory assessment, we can often admit new residents within 24 to 48 hours.
The first step to discuss your needs with our friendly admissions team. Please get in touch for more information about the assessment and admissions process.
Before admission to Salus Withnell, we'll need to complete a comprehensive assessment to ensure we can give you the best care.
Everyone's circumstances are different, so the best thing to do is contact us for a confidential discussion with our friendly team
You should bring sufficient personal effects for the duration of your stay. We'll be happy to answer any questions or provide more detailed advice when we confirm your admission - and our friendly team are always on the end of the phone if you need more help.
Typically, residents will bring three or four complete changes of clothes. We have a full range of laundry facilities onsite.
You are welcome to bring cash to buy personal items. Your money will be kept securely in our office in a personal wallet, and you will be able to draw on it by contacting a member of staff. You might want to bring a cash card, so you can draw more money out if required.
Don’t forget to bring any medication you are taking. You must remember to declare these to our staff on arrival. Please also bring a full list of all medications you have been prescribed by your doctor.
Remember your toiletries, sanitary products, shaving products, towels and night wear!
If you are joining our detoxification unit, please bring a copy of a recent blood test from your GP if possible.
You are welcome to bring your mobile phone with you to Salus Withnell, though we do apply some restriction on when devices can be used.
Our therapeutic programme requires your full attention and focus, so we will hold your phone in our secure office between the hours of 9am and 6pm.
During detoxificiation, our residents have access to single rooms with en suite facilities and shared bathrooms.
During rehabilitation, rooms are shared on a single-sex basis. Our experience shows that sharing rooms enhances the rehabilitation process by providing mutual aid and support, and reducing isolation. We're sensitive to the needs of our residents and will work out sleeping arrangements which suit you.
Salus Withnell Hall has a unique location set amongst 14 acres of land on the edge of the Trough of Bowland, allowing patients plenty of space for outdoor relaxation.
Treatment takes place in a comfortable, relaxed setting, with an emphasis on the dignity of each resident.
Our staff are experienced and qualified professionals, committed to helping people who are suffering from substance misuse issues recover their health and their sense of identity - and to move on in their lives.
We follow a therapeutic community approach. Our programme involves a comprehensive assessment, and a combination of therapies to assist residents in acquiring insight and avoiding relapse.
Our team of experienced and caring professionals help residents address their physical, emotional, spiritual and social needs. Our treatment programme is intensive, and each day is structured to include group therapy and one-to-one therapy.
Components of our programme include:
- Personalised treatment plan
- Individual therapy
- Group therapy
- Complementary therapies e.g. art therapy
- Exercise and fitness
- Relapse prevention therapy
- Discharge planning
- Health and well being
- Continuing care
Our highly experienced team of staff will guide you through your personal treatment programme.
On arrival you will be greeted by a nurse or recovery coordinator who will show you around and help to get you settled.
Within an hour you will be seen by the resident medical officer who will check your physical condition and decide on detoxification therapy. Nurses and recovery staff will help you during your first few days, and monitor your physical condition.
You will be allocated a recovery worker, who will greet you and begin your orientation and assessment. Your therapist co-ordinates your care, monitors your progress and supports you throughout treatment. Your fellow residents in the recovery community are also an essential source of support.
Appropriately trained medical staff are on call 24 hours a day.
The length of time you spend in treatment at Salus Withnell Hall depends upon your individual needs.
Detoxification usually requires seven days for alcohol, but significantly longer for opiates. A clearer estimate will be given to you following your assessment.
Rehabilitation treatment can take anything from 21 days to 6 months dependent on individual need and resources.
No visits are allowed during the first 10 days of treatment. Following this initial period, visits can be arranged for Saturdays and Sundays.
Weekend home visits may be possible with the approval of your recovery co-ordinator following a period of stabilisation - usually a minimum of six weeks.
Residents may send and receive mail but all packages must be opened in the presence of a staff member.
We provide a sheltered smoking area outside the main building. Smoking is not permitted indoors.
Your recovery co-ordinator will work with you to prepare a personalised continuing care plan.
Before departure, we provide all residents with information about local mutual aid groups, including Alcoholics Anonymous or Narcotics Anonymous groups. There is strong evidence that continued involvement in these groups improves your chances of continuing recovery. We also help make referrals to local community support groups.